How to Apply for a Police Clearance Certificate Online in UAE 2026
If you need a police clearance certificate (PCC) for immigration, employment, studying abroad, a visa application, professional licensing or another official purpose, you can apply online through the relevant UAE police authority.
For applicants dealing with Dubai, the Dubai Police Police Clearance Certificate service allows eligible applicants to submit their application through the Dubai Police website or mobile app.
This guide explains how to apply for a police clearance certificate online, including where to go, how to create an account, what documents you need, how much the PCC costs, how to pay, how long it takes and how to receive your certificate.
Quick answer: For a Dubai PCC, start with the official Dubai Police website, select the Police Clearance Certificate/Good Conduct Certificate service, complete the application, upload the required documents, pay the applicable fees online and wait for the certificate to be issued.
What Is a Police Clearance Certificate?
A Police Clearance Certificate (PCC) is an official document showing a person’s criminal or security record status.
Dubai Police describes its Police Clearance Certificate as a certificate proving good conduct in the United Arab Emirates from a security and criminal perspective. It may be requested for purposes such as employment, study, immigration and obtaining certain licenses.
The certificate is also commonly called:
- Police Clearance Certificate
- PCC
- Police Clearance
- Criminal Clearance Certificate
- Good Conduct Certificate
- Dubai Police Clearance Certificate
Where Do I Apply for a Dubai Police Clearance Certificate?
If you need a Dubai PCC, use the official Dubai Police website.
Official Dubai Police website:
The Police Clearance Certificate service is also available through the Dubai Police mobile application.
Dubai Police currently lists the service as available through:
- Dubai Police website
- Dubai Police mobile app
- DubaiNow
- Smart Police Stations
- Police Stations
- Dubai Police Call Center
Digital channels are available 24/7.
Step 1: Open the Official Dubai Police Website
Go to:
https://www.dubaipolice.gov.ae/app/services/police-clearance-certificate
Avoid using unofficial websites that ask you to pay them to submit your PCC application.
Look for the Services section and search for:
Police Clearance Certificate
Dubai Police may also refer to the service as a Good Conduct Certificate.
Step 2: Find the Police Clearance Certificate Service
From the Dubai Police services area, look for the certificate services section.
Select:
Police Clearance Certificate
The official service page explains the eligibility, fees, documents, payment methods and application channels.
You can also access the service directly through the Dubai Police service page:
Dubai Police – Police Clearance Certificate
Click Proceed to Service to start the application.
Step 3: Do You Need to Create an Account?
The exact login screen can depend on the Dubai Police platform and the authentication method offered at the time you apply.
If the system asks you to log in, follow the available Dubai Police or UAE Digital ID/UAE Pass authentication instructions.
Do not create an account on a third-party PCC website.
The important point is that your application should remain on an official Dubai Police or UAE government platform.
Step 4: Select Your Applicant Type
Before completing the application, make sure you select the option that correctly describes your situation.
Dubai Police currently provides the service to:
- UAE citizens
- UAE residents
- Visitors
- Applicants outside the UAE
Dubai Police specifically lists individuals who are citizens, residents, visitors or outside the UAE as beneficiaries of the service.
Your fee depends partly on which category applies to you.
Step 5: Prepare Your Documents
The documents required depend on your circumstances.
If You Are Applying From Outside the UAE
Dubai Police currently lists the following documents for applicants outside the UAE:
- Personal photograph
- Passport copy
- Copy of your previous UAE residence visa
There is an important condition for people applying from outside the UAE: Dubai Police says the applicant must have previously entered the UAE.
What If You Do Not Have an Emirates ID?
This is important for former UAE residents and some applicants outside the country.
Dubai Police states that applicants without an Emirates ID must visit a service center in person during official working hours to have fingerprints taken.
The listed locations include:
- Al Qusais Police Station
- Ports Police Station
- Al Rashidiya Police Station
- Jebel Ali Police Station
If you are outside the UAE and do not have a ten-print fingerprint record, Dubai Police says you must provide a ten-print fingerprint copy certified by the UAE Embassy.
Step 6: Complete Your Personal Information
Enter your information exactly as it appears on your official documents.
Double-check:
- Full name
- Date of birth
- Nationality
- Passport number
- Previous UAE residence details
- Emirates ID information, if applicable
- Email address
- Phone number
- Address
Make sure there are no spelling mistakes.
Your certificate may be used for immigration, employment or government purposes, so incorrect personal information can cause problems.
Step 7: Select the Purpose of Your Police Clearance Certificate
You may be asked to indicate why you need the certificate.
Common reasons include:
- Immigration
- Employment
- Study
- Visa application
- Professional licensing
- Residency
- Government requirements
- Other official purposes
Choose the purpose that most accurately describes why you need the PCC.
Step 8: Upload Your Documents
Upload the required documents when requested.
For an applicant outside the UAE, the current Dubai Police requirements include:
Passport copy + personal photograph + previous UAE residence visa copy.
Make sure the documents are:
- Clear
- Legible
- Complete
- Not cropped incorrectly
- In an accepted file format
- Free from glare or shadows
Before clicking submit, check every uploaded document.
Step 9: Review Your Application
Before payment, carefully review the information you entered.
Check your:
Name → Passport number → Date of birth → Nationality → Email → Previous UAE information → Certificate purpose
If everything is correct, proceed to the next stage.
Step 10: How Much Does a Dubai Police Clearance Certificate Cost?
The current Dubai Police fee structure is:
| Applicant | Service fee |
|---|---|
| UAE Citizen | AED 100 |
| UAE Resident | AED 200 |
| Applicant outside UAE | AED 300 / US$88 |
| Knowledge & Innovation fees | AED 20 |
Dubai Police also states that an additional AED 100 applies when the service is requested through a service center in person.
How Much Does a Dubai PCC Cost From Outside the UAE?
For someone applying from outside the UAE, the listed service fee is:
AED 300 or approximately US$88
There is also a AED 20 Knowledge and Innovation fee.
Therefore, the applicable total shown during your online transaction may be higher than the base AED 300 service fee.
Always rely on the amount displayed on the official payment page before completing the transaction.
Step 11: How to Pay for the Police Clearance Certificate
Dubai Police currently lists several electronic payment methods, including:
- Visa
- Mastercard
- Debit card
- Credit card
- Apple Pay
After reviewing your application, proceed to the payment page.
Paying Online
- Select your preferred payment method.
- Enter your card/payment details.
- Check the total amount.
- Complete the payment verification.
- Wait for the payment confirmation.
- Save your payment or application reference number.
Important: Dubai Police states that fees paid for the service are non-refundable.
Do not send your card details to an agent through WhatsApp or email.
Step 12: Save Your Application or Reference Number
After submitting and paying, save any:
- Application number
- Transaction number
- Payment receipt
- Reference number
- Confirmation email
Take a screenshot or download the receipt if the system provides one.
You may need the reference number if you want to check the status of your application or contact Dubai Police.
Step 13: How Long Does a Dubai Police Clearance Certificate Take?
Dubai Police currently lists the completion time for the Police Clearance Certificate service as:
5 working days.
Digital applications can be submitted through the available online channels 24/7.
Do not leave your application until the last minute if you need the PCC for an immigration, visa or employment deadline.
Step 14: How Do You Receive the Police Clearance Certificate?
The exact delivery method can depend on the application channel and the information provided during the application.
For an online application, follow the instructions shown after payment and during processing.
Check the email address associated with your application for notifications and certificate delivery instructions.
If you are applying for immigration or another official purpose, download and save the electronic certificate once it becomes available.
Step 15: Where Can You Pick Up the Police Clearance Certificate?
If you apply through the digital service, you should follow the electronic delivery instructions provided by Dubai Police rather than assuming you need to collect a physical certificate.
Dubai Police lists the Police Clearance Certificate service through its website, app, DubaiNow, Smart Police Stations and police stations.
If you specifically need a physical document or are instructed to attend a service center, confirm the collection location with Dubai Police before traveling.
For assistance, Dubai Police lists 901 as its call-center number.
Applying for a Dubai PCC From Outside the UAE
You can apply for a Dubai Police Clearance Certificate even when you are outside the UAE, provided you meet the applicable conditions.
Dubai Police states that applicants outside the country must have previously entered the UAE.
You will generally need:
- Passport copy
- Personal photograph
- Previous UAE residence visa copy
If you do not have a ten-print fingerprint record, Dubai Police says the fingerprint copy must be certified by the UAE Embassy.
What If You Have Never Been to Dubai?
A Dubai Police PCC is intended to establish a person’s record in the UAE.
Dubai Police specifically states that an applicant requesting the certificate from outside the UAE must have previously entered the UAE.
If you have never entered the UAE, check with the authority requesting your police clearance certificate to determine which country’s certificate you actually need.
Is the Dubai Police Clearance Certificate Valid Forever?
No.
Dubai Police currently states that the certificate is valid for three months from the date of issuance.
If an embassy, immigration authority, employer or university asks for a PCC issued within a specific period, make sure your certificate meets that organization’s requirements.
Can I Apply for a PCC Using My Old or Expired Emirates ID?
Dubai Police states that applicants can apply using a valid or expired Emirates ID number.
This can be particularly useful for former UAE residents who are now living outside the country.
However, if you do not have an Emirates ID and fingerprints are not already available in the system, additional fingerprint procedures may apply.
Dubai PCC Application Checklist
Before starting your application, prepare:
- Passport copy
- Recent personal photograph
- Previous UAE residence visa copy, if applying from outside UAE
- Emirates ID number, if available
- UAE ten-print fingerprint record, if applicable
- Email address
- Phone number
- Debit or credit card for payment
- Application/reference number after submission
Dubai Police PCC Fees at a Glance
UAE citizen: AED 100 + AED 20 Knowledge and Innovation fees
UAE resident: AED 200 + AED 20 Knowledge and Innovation fees
Applicant outside UAE: AED 300 / US$88 + AED 20 Knowledge and Innovation fees
In-person service center: additional AED 100
The official Dubai Police fee page should always be checked before payment because fees and service procedures can change.
Dubai Police PCC vs UAE Criminal Clearance Certificate
The terms police clearance certificate, criminal clearance certificate and good conduct certificate are sometimes used interchangeably, but the issuing authority and application route can depend on the emirate and service being requested.
Dubai Police operates its own Police Clearance Certificate service.
The UAE Ministry of Interior also provides criminal clearance services through its government platform.
If your employer, embassy or immigration authority specifically requests a Dubai Police PCC, use the Dubai Police service rather than automatically applying through another authority.
UAE Ministry of Interior Criminal Clearance Certificate
If your requirement is specifically for a federal UAE criminal clearance certificate rather than a Dubai Police PCC, the UAE Ministry of Interior provides an online criminal-clearance service.
The Ministry’s official user manual explains that applicants enter the required details, review the fee information and proceed to the Ministry’s electronic payment gateway.
Check the exact certificate requested by the organization that will receive your document before choosing between Dubai Police and another UAE authority.
Common Problems When Applying for a Dubai PCC
Wrong personal information
Make sure your name and passport information match your official documents.
Poor-quality documents
Upload clear copies of your passport and other supporting documents.
Missing fingerprint record
Applicants without an Emirates ID may need to provide fingerprints in person. Applicants outside the UAE without a ten-print fingerprint record may need a fingerprint card certified by the UAE Embassy.
Paying through an unofficial website
Only use official Dubai Police or UAE government websites for your application and payment.
Applying too late
Dubai Police currently lists a completion time of five working days. Give yourself additional time if the PCC is needed for an important deadline.
Frequently Asked Questions
How do I apply for a police clearance certificate online?
Go to the official Dubai Police website, find the Police Clearance Certificate service, complete the application, upload the required documents, pay the applicable fee and follow the instructions for receiving the certificate.
How much is a Dubai police clearance certificate?
Dubai Police currently lists the fee as AED 100 for UAE citizens, AED 200 for residents and AED 300 (US$88) for applicants outside the UAE. A AED 20 Knowledge and Innovation fee also applies.
How long does a Dubai PCC take?
Dubai Police currently lists the completion time as 5 working days.
Can I apply for a Dubai PCC from outside the UAE?
Yes. Dubai Police provides a route for applicants outside the UAE, but the applicant must have previously entered the UAE. Additional fingerprint requirements may apply.
What documents do I need for a Dubai PCC from outside the UAE?
Dubai Police currently lists a personal photograph, passport copy and copy of the previous UAE residence visa.
Can I pay for the Dubai PCC online?
Yes. Dubai Police lists credit cards, debit cards and Apple Pay among its available payment methods.
Can I use a Visa or Mastercard to pay?
Yes. Dubai Police currently lists both Visa and Mastercard among its electronic payment options.
How long is a Dubai Police clearance certificate valid?
Dubai Police states that the certificate is valid for three months from its date of issuance.
Can I apply using an expired Emirates ID?
Dubai Police states that applicants can apply using a valid or expired Emirates ID number.
Final Checklist
Before you finish your police clearance certificate application, make sure you have:
1. Official website
Go to the Dubai Police website.
2. Correct service
Select Police Clearance Certificate / Good Conduct Certificate.
3. Documents
Prepare your passport, photograph and previous UAE residence documents where required.
4. Application
Enter your personal information accurately.
5. Payment
Pay the applicable government fee using an accepted electronic payment method.
6. Reference number
Save your application and payment details.
7. Processing
Allow approximately five working days according to the current Dubai Police service information.
8. Certificate
Follow the official delivery or collection instructions when your certificate is issued.
Always check the official Dubai Police service page immediately before applying because government fees, documents, authentication requirements and application procedures can change.
